Product Manager · User Experience · Growth
Building products people love to come back to.
Product Manager focused on understanding behavior, motivation, and friction. I turn messy ideas into clear product direction and ship thoughtful experiences that drive adoption, engagement, and measurable impact.
5+ yrs
Product experience
$330M+
Initiatives scoped
87%
Onboarding automated
3
Industries
87%
↑ Driver onboarding
Initiative scoped
$250M
Inventory optimization
+ 15%
on-time delivery
Experience
Featured Work
Projects that shipped.
ReelChain — Series Discovery for Reels
An unsolicited feature proposal for Instagram Reels that connects multi-part content series, giving creators a way to retain viewers across episodes and consumers a seamless path to keep watching.
Food & Fitness Tracker — Built Twice
Same app, two AI tools. Built a personal health tracker once with Replit (live web app) and once with Claude Code (React Native mobile) to compare how each shapes the building experience.

Portfolio Website
Designed and built a personal portfolio from scratch using Next.js 15, Tailwind CSS v4, and an AI chatbot (Tia) powered by Gemini 2.5 Flash.
Driver Onboarding Redesign
Redesigned the driver partner onboarding flow at Blowhorn, eliminating manual bottlenecks and collapsing a 7-day verification process into under 10 minutes.
Capabilities
Skills & Toolbox
What I do
Product discovery & requirements
User interviews, workflow mapping, PRDs that engineers trust
UX for operational users
Mobile-first, low-error interfaces for high-stakes environments
Metrics & iteration
Defining success, instrumentation, actioning the data
Stakeholder alignment
Connecting floor ops, engineering, procurement, and leadership
Rapid prototyping
From whiteboard to working demo in days, not sprints
Tools
About
The person behind the work.
Hey there 👋 I build products at the intersection of technology, operations, and user behavior.
I hold a Master’s in Engineering Management from Penn State and started my career in a 3PL startup in India, where I grew from operations associate to product manager. That experience shaped how I think. Products don’t live in dashboards. They live in workflows.
Today at First Solar, I work on digital transformation initiatives inside manufacturing environments, leading improvements to internal platforms. My focus has been on usability, adoption, and operational clarity. I initiated hands-on usability testing with users, refining workflows, and driving measurable increases in user satisfaction and engagement.
Across startups and enterprise settings, I focus on turning complex systems into simple, usable tools. From automation research at Fulfillment IQ to product evolution at Blowhorn and platform improvements at First Solar, one question guides my work:
Does this actually make someone’s job easier?
I value structured thinking, clear communication, and knowing when to say "no" to protect focus.
If you are looking for someone who can move between strategy and execution without losing sight of the user, we will get along well.
Outside work, I explore trails, experiment in the kitchen, and occasionally get behind the DJ decks. Whether it’s a playlist, a recipe, or a product, I enjoy iterating until the experience feels just right.
Education
Resume
The highlights.
- 01.
Product Manager translating complex operations into simple, high-impact software products across 3 industries and $330M+ in scoped initiatives.
- 02.
Automated and scaled operational systems, cutting onboarding from 1 week to under 10 minutes and automating 87% of enrollments.
- 03.
Data-driven decision maker turning messy operational data into clear product outcomes, driving 15-33% improvements in engagement and delivery metrics.
- 04.
Hands-on builder shipping prototypes, dashboards, and AI-powered tools including support agents saving ~8 hrs/week.
- 05.
Cross-functional operator delivering results across startups and enterprise, from $200K city launches to $250M transformation programs.
Roadmap
What's coming next.
This site is a living product. Here's what's being built.
Blog
LiveLong-form writing on product thinking, supply chain, and building in public.
Case Studies
In ProgressDetailed breakdowns of product work at Blowhorn and First Solar, covering problems, decisions, and outcomes.
Tia v2
PlannedSmarter context, memory across conversations, and better answers about Ram's work.
Dark mode refinements
PlannedPolishing contrast, shadows, and transitions across all sections.
Let's build something useful.
Product Manager where ops complexity meets good software.
Built with Next.js + Tailwind using ClaudeCode · 2026 · Ram Prakassh Chinnakonda Rajan ·