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Product Manager · User Experience · Growth

Building products people love to come back to.

Product Manager focused on understanding behavior, motivation, and friction. I turn messy ideas into clear product direction and ship thoughtful experiences that drive adoption, engagement, and measurable impact.

5+ yrs

Product experience

$330M+

Initiatives scoped

87%

Onboarding automated

3

Industries

Experience

Featured Work

Projects that shipped.

ReelChain — Series Discovery for Reels
Product concept

ReelChain — Series Discovery for Reels

An unsolicited feature proposal for Instagram Reels that connects multi-part content series, giving creators a way to retain viewers across episodes and consumers a seamless path to keep watching.

ProductUX
Food & Fitness Tracker — Built Twice
2 versions

Food & Fitness Tracker — Built Twice

Same app, two AI tools. Built a personal health tracker once with Replit (live web app) and once with Claude Code (React Native mobile) to compare how each shapes the building experience.

Mobile AppAIPersonal
Portfolio Website
Live

Portfolio Website

Designed and built a personal portfolio from scratch using Next.js 15, Tailwind CSS v4, and an AI chatbot (Tia) powered by Gemini 2.5 Flash.

AIWeb Dev
Driver Onboarding Redesign
99% faster

Driver Onboarding Redesign

Redesigned the driver partner onboarding flow at Blowhorn, eliminating manual bottlenecks and collapsing a 7-day verification process into under 10 minutes.

Supply ChainUX

Capabilities

Skills & Toolbox

What I do

Product discovery & requirements

User interviews, workflow mapping, PRDs that engineers trust

UX for operational users

Mobile-first, low-error interfaces for high-stakes environments

Metrics & iteration

Defining success, instrumentation, actioning the data

Stakeholder alignment

Connecting floor ops, engineering, procurement, and leadership

Rapid prototyping

From whiteboard to working demo in days, not sprints

Tools

Roadmapping · Backlog Grooming · User Stories · Agile · SDLC · Requirements Engineering · Stakeholder EngagementProduct
MoSCoW · HEART · Cost-benefit Analysis · Process ImprovementFrameworks
Wireframing · Rapid Prototyping · Usability Testing · Empathy MappingUX
Figma · Balsamiq · Draw.io · ExcalidrawDesign Tools
SQL · Metabase · Power BI · Google Analytics · ClevertapData & Analytics
A/B Testing · Manual Testing · Postman · API Integration · Python · AI Agents · LLMs · Machine LearningEngineering
JIRA · Azure DevOps · Confluence · NotionPM Tools
Excel · Word · PowerPointOffice
Fleet Coordination · Inventory Oversight · Contingency PlanningOperations

About

The person behind the work.

Hey there 👋 I build products at the intersection of technology, operations, and user behavior.

I hold a Master’s in Engineering Management from Penn State and started my career in a 3PL startup in India, where I grew from operations associate to product manager. That experience shaped how I think. Products don’t live in dashboards. They live in workflows.

Today at First Solar, I work on digital transformation initiatives inside manufacturing environments, leading improvements to internal platforms. My focus has been on usability, adoption, and operational clarity. I initiated hands-on usability testing with users, refining workflows, and driving measurable increases in user satisfaction and engagement.

Across startups and enterprise settings, I focus on turning complex systems into simple, usable tools. From automation research at Fulfillment IQ to product evolution at Blowhorn and platform improvements at First Solar, one question guides my work:

Does this actually make someone’s job easier?

I value structured thinking, clear communication, and knowing when to say "no" to protect focus.

If you are looking for someone who can move between strategy and execution without losing sight of the user, we will get along well.

Outside work, I explore trails, experiment in the kitchen, and occasionally get behind the DJ decks. Whether it’s a playlist, a recipe, or a product, I enjoy iterating until the experience feels just right.

Education

Resume

The highlights.

  • 01.

    Product Manager translating complex operations into simple, high-impact software products across 3 industries and $330M+ in scoped initiatives.

  • 02.

    Automated and scaled operational systems, cutting onboarding from 1 week to under 10 minutes and automating 87% of enrollments.

  • 03.

    Data-driven decision maker turning messy operational data into clear product outcomes, driving 15-33% improvements in engagement and delivery metrics.

  • 04.

    Hands-on builder shipping prototypes, dashboards, and AI-powered tools including support agents saving ~8 hrs/week.

  • 05.

    Cross-functional operator delivering results across startups and enterprise, from $200K city launches to $250M transformation programs.

Download Resume

Roadmap

What's coming next.

This site is a living product. Here's what's being built.

Blog

Live

Long-form writing on product thinking, supply chain, and building in public.

Case Studies

In Progress

Detailed breakdowns of product work at Blowhorn and First Solar, covering problems, decisions, and outcomes.

Tia v2

Planned

Smarter context, memory across conversations, and better answers about Ram's work.

Dark mode refinements

Planned

Polishing contrast, shadows, and transitions across all sections.

Let's build something useful.

Product Manager where ops complexity meets good software.

Built with Next.js + Tailwind using ClaudeCode · 2026 · Ram Prakassh Chinnakonda Rajan ·